簡介 |
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職稱 |
教授 |
tel |
(07)-5919243 |
fax |
(07)-5919430 |
email |
h_su@nuk.edu.tw |
學歷 |
英國赫爾大學 (The University of Hull) 管理研究所管理博士 (Ph.D. in Management)
英國赫爾大學 (The University of Hull) 管理研究所管理系統學碩士 (Master of Arts in Management Systems)
國立中央大學電機工程學系電機工程學士
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經歷 |
國立高雄大學學務長
國立高雄大學管理學院副院長
國立高雄大學亞太工商管理學系系主任
國立高雄大學亞太工商管理學系教授
國立高雄大學亞太工商管理學系副教授
國立高雄大學亞太工商管理學系助理教授
嘉南藥理科技大學資訊管理系助理教授
友訊科技股份有限公司產品管理工程師
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專長 |
知識管理 (Knowledge Management)
客戶關係管理 (Customer Relationship Management)
智慧資本 (Intellectual Capapital)
資訊管理 (Information Management)
電子商務 (Electronic Commerce)
系統思考法 (Systems Thinking)
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著作 |
期刊論文 |
- Su, H. (2014). Business ethics and the development of intellectual capital. Journal of Business Ethics, 119(1), pp. 87-98. (NSC 99-2410-H-390-005-MY2) (SSCI) (corresponding author)
- Su, H., Fang, S. & Young, C. (2013). Influences of relationship transparency from intellectual capital reporting on supply chain partnerships with suppliers: a field experiment. Supply Chain Management: an International Journal, 18(2), 178-193. (NSC 99-2410-H-390-005-MY2) (SSCI) (corresponding author)
- Fu, H., Su, H., Wang, F., Chang, C. & Lee, H. (2011). Factors of 3GWC systems for drawing up customized strategies of promotion. Journal of Systems Science and Systems Engineering, 20(3), pp. 365-380. (SCI)
- Su, H., Fang, S. & Young, C. (2011). Relationship transparency for partnership enhancement: an intellectual capital perspective. Journal of Business & Industrial Marketing. 26(6), pp. 456–468. (NSC 96-2416-H-390-012-MY3) (SSCI) (corresponding author)
- Hsu, T., Su, H., Liao, P. (2010). Enhancing value creation of device vendors in the medical service industry: A relationship perspective. The Service Industries Journal, 30(11), pp. 1787-1801. (NSC 96-2416-H-390-012-MY3) (SSCI) (corresponding author)
- 楊鎮維, 方世杰, 蘇桓彥. (2009). 知識統治觀點之組織知識創造. 管理與系統, 16(3), pp. 347-372 (NSC 96-2416-H-390-012-MY3) (TSSCI)
- Young, C., Su, H., Fang, S. & Fang, S. (2009). Cross-country comparison of intellectual capital performance of commercial banks in Asian economies. The Service Industries Journal, 29(11), pp. 1565-1579. (NSC 95-2416-H-390-001) (SSCI)) (corresponding author)
- Fang, S. & Su, H. (2008). Organisational knowledge creation: A knowledge market efficiency perspective. International Journal of Knowledge Management Studies, 2(2), pp.214-235. (NSC 94-2416-H-390-009)
- Lin, Y., Lyu, J., Su, H. & Hsing, Y. (2007). A feasibility study of the customer relationship management application on small and medium enterprises. Journal of Scientific and Technological Studies, 41(1), pp. 53-63. (NSC 95-2416-H-390-001)
- Su, H. & Lin, Y. (2006). Enhancing knowledge-based service quality: A knowledge management perspective. The Service Industries Journal, 26(7), pp.787-800. (NSC 93-2416-H-390-005) (SSCI)
- Lin, Y., Su, H. & Chien, S. (2006). A knowledge-enabled procedure for Customer Relationship Management. Industrial Marketing Management, 35(4), pp.446-456. (NSC 92-2416-H-390-004) (SSCI)
- Su, H. & Qiu, M. (2005). Framework for investigating impacts on customer knowledge base performance. International Journal of Business Research, 2(1), pp.130-137. (NSC 93-2416-H-390-005)
- Su, H. & Lin, Y. (2005). Building customer knowledge base through knowledge management: A missionary and visionary perspective. International Journal of Electronic Business Management, 3(2), pp.140-150. (NSC 92-2416-H-390-004) (EI)
- Lin, Y. & Su, H. (2003). Strategic analysis of Customer Relationship Management – a field study on hotel enterprises. Total Quality Management & Business Excellence, 14(6), pp. 715-731. (SSCI)
- 蘇桓彥. (2002). 供應鏈管理的系統觀點與動態系統供應鏈認知方法的發展. 嘉南學報, 28, pp. 12-26.
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研討會論文 |
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Su, H. (2012). Enhancing intellectual capital through business ethics. Proceedings of Fourteenth Annual International Conference of the Global Business and Technology Association, New York, USA. (NSC 99-2410-H-390-005-MY2)
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Su, H., Fang, S. & Young, C. (2009). The effect of relationship transparency on partnership enhancement through reporting intellectual capital. Proceedings of The 19th International Conference on Pacific Rim Management, San Francisco, USA. (NSC 96-2416-H-390-012-MY3)
- Hsu, T., Su, H., Liao, P. (2008). The perceived relationship value of device vendors by medical personnel. Proceedings of The 18th International Conference on Pacific Rim Management, Toronto, Canada. (NSC 96-2416-H-390-012-MY3)
- Su, H. (2007). Enhancing customer services of mature tourism through knowledge management. Proceedings of The 17th International Conference on Pacific Rim Management, Las Vegas, USA. (NSC 95-2416-H-390-001)
- Su, H., Fang, S. & Hu, C. (2006). Honesty and confidence in professionalism: Intellectual Capital reporting as a strategy for improving inter-organizational collaboration. Proceedings of The 16th International Conference on Pacific Rim Management, Honolulu, USA. (NSC 94-2416-H-390-009)
- Su, H., Liao, T., Kuo, T., Chang, P. & Yang, H. (2005). The effects of experiential marketing and viral marketing on brand loyalty towards e-auction shops. Proceedings of The 15th International Conference on Pacific Rim Management, San Diego, USA.
- Su, H. (2005). Knowledge management and competitive advantage: a missionary and visionary perspective. Proceedings of International Association for Computer Information Systems (IACIS) Pacific 2005 Conference, Taipei, Taiwan.
- Su, H., Lin, Y. & Lai, C. (2004). Corporate mission and vision and customer knowledge management for increasing competitive advantages. Proceedings of The 4th International Conference on Electronic Business, Beijing, pp. 941-946.
- Su, H. (2004). Towards a real-time web-based competitive supply chain. Proceedings of The 14th International Conference on Pacific Rim Management, Chicago, USA.
- Lin, Y., Su, H., Ma, W. & Chien, S. (2004). Application of collaborative marketing for integrated brand building – taking information technology enterprise as an example. Proceedings of The 14th International Conference on Pacific Rim Management, Chicago, USA.
- Su, H. (2003). B2B e-commerce and BPR for establishing the competitive supply chain. Proceedings of The 3rd International Conference on Electronic Business, Singapore.
- Su, H. and Lin, Y. (2003). Corporate knowledge management: a missionary and visionary perspective. Proceedings of The 13th International Conference on Pacific Rim Management, Seattle , USA .
- Lin, Y., Su, H., Shih, W. and Chien, S. (2003). Knowledge management for customer relationship management. Proceedings of The 13th International Conference on Pacific Rim Management, Seattle , USA .
- 施武榮, 蘇桓彥, 簡世恩, 馬畹芬. (2003). 應用客戶知識建置客戶知識管理架構-以紡織業為例, 第六屆企業經營管理個案研討會, vol. 2, 1183-1191.
- 呂執中, 蘇桓彥, 黃麗珍. (2003). 「台塑網」- 台塑企業電子化之推手, 第六屆企業經營管理個案研討會, vol. 2, 1553-1564.
- Lyu, J., Su, H. & Cheng, H. (2002). Lead time reduction by a revised master production scheduling system. Proceedings of The Fourth Asia-Pacific Conference on Industrial Engineering and Management Systems (APIEMS), Taipei , Taiwan.
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專題研究計畫 |
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